Plan to visit the center and look for:
1. Licensing - Is this center currently licensed by TDH and TDHS?
2. Atmosphere -
Is there a warm, caring atmosphere among clients and staff?
3. Knowledge - Are the staff and volunteers knowledgeable about the
needs of the clients they care for?
4. Needs - Can the center meet the needs of my loved one?
5. Visitation - May we and
other support persons visit the clients at any time?
6. Physical Plant - Is the center clean, attractive to adults, spacious
and safe for mobility, have outside activity area?
7. Information - Have I been given helpful, written information and an
intake packet?
8. Respect - Was my special adult treated with respect and evaluated by the professional staff, including the
nurse on-site?
9. Questions - Were my questions answered and my concerns addressed?
10. Location - Is the center conveniently
located to our home or work and accessible to our family?